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Pause and resume

Use the journey action in Dashboard to pause or resume a profile.

Pause Aging records that no future aging work should be planned. It does not terminate work that is already running, undo an Amazon action, cancel an order, or cancel a Prime membership.

The current Runs screen does not provide a user-facing cancellation control. Allow an active run to reach a final state, then inspect it before taking another profile action.

Resume Aging restores future planning and re-evaluates the next eligible work. It does not bypass an incomplete Day 3 or Day 14 checkpoint, an uncertain checkout, missing billing, disconnected mailbox, or other Needs Review gate.

Before resuming:

  1. Open the most recent run.
  2. Read its error code and timeline.
  3. Resolve the stated prerequisite.
  4. If Prime or checkout might have been submitted, verify the result directly on Amazon.
  5. Resume only after duplicate external effects are ruled out.