Pause and resume
Use the journey action in Dashboard to pause or resume a profile.
Pause Aging records that no future aging work should be planned. It does not terminate work that is already running, undo an Amazon action, cancel an order, or cancel a Prime membership.
The current Runs screen does not provide a user-facing cancellation control. Allow an active run to reach a final state, then inspect it before taking another profile action.
Resume
Section titled “Resume”Resume Aging restores future planning and re-evaluates the next eligible work. It does not bypass an incomplete Day 3 or Day 14 checkpoint, an uncertain checkout, missing billing, disconnected mailbox, or other Needs Review gate.
Before resuming:
- Open the most recent run.
- Read its error code and timeline.
- Resolve the stated prerequisite.
- If Prime or checkout might have been submitted, verify the result directly on Amazon.
- Resume only after duplicate external effects are ruled out.
